Legal

Privacy Notice

At IT Latam Solutions, we value and protect your personal data. This notice explains what information we collect, for what purposes we use it, and how you can exercise your rights, in accordance with the applicable laws in the countries where we operate.

1. Data Controller

〈IT Latam Solutions’ corporate name〉 (“IT Latam Solutions,” “we”), with its registered office at 〈address〉, is responsible for processing your personal data. We operate in Guatemala, El Salvador, Honduras, and Mexico, and we process your data in accordance with the applicable data protection laws in each country. (If there are separate legal entities by country, list them here.)

2. Applicable Legal Framework

We comply with the data protection regulations of each jurisdiction in which we operate, including, in Mexico, the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP); in El Salvador, the Personal Data Protection Act; and in Guatemala and Honduras, constitutional protections for privacy and habeas data, as well as applicable regulations. When a country’s law provides greater protection, we apply that standard.

3. Personal Information We Collect

We collect the data you provide us directly, primarily through our contact form:

  • Identification and Contact Information: name, email address, phone number, and company.
  • Details of your request: the message and any details you choose to include.
  • Technical navigation data: automatically and in aggregate form (approximate IP address, device, browser, pages visited), for statistical purposes.

We do not collect sensitive personal data.

4. Purposes of the Processing

Primary Objectives (required to assist you):

  • Respond to your requests for information, quotes, or consulting services.
  • Contact you and follow up on your request.
  • To provide you with our services and fulfill our contractual obligations.

Secondary purposes (not required; you may opt out):

  • To send you communications about services, updates, or relevant content.
  • Compile statistics and improve our website and services.

If you do not want your data to be used for secondary purposes, please email us at 〈privacy email, e.g., privacidad@itlatamsolutions.com〉.

5. Basis for Treatment

We process your data based on your consent —provided when you submit the form or contact us— and, where applicable, for the performance of a contractual relationship or compliance with legal obligations.

6. Transfers and Data Processors

To conduct our operations, we rely on technology providers that act as data processors and may store or process data outside your country (including the United States), subject to confidentiality and security agreements:

  • Website and app hosting (cloud hosting).
  • Managed database.
  • Cloud file storage.
  • Sending transactional emails.
  • Web analytics (aggregated usage metrics).

We do not sell or share your personal information. We share them only when necessary for the purposes described or as required by a competent authority.

7. Cookies and Similar Technologies

We use a minimal number of cookies and local storage, which are necessary for the site to function (for example, to remember your language preference) and for aggregate analytics. You can block or delete cookies from your browser; some features may be affected.

8. Your Rights

You can access your information, correct them, cancel them and to oppose regarding their treatment (rights ARCO), as well as withdraw your consent at any time.

To exercise these rights, please email us at 〈privacy email〉, indicating your name, the right you wish to exercise, and a clear description of your request. We will respond within the timeframe established by applicable law. If you are not satisfied, you may contact the the data protection authority with jurisdiction in your country.

9. Safety

We implement reasonable administrative, technical, and physical measures to protect your data against loss, misuse, or unauthorized access, including encryption in transit and access controls.

10. Conservation

We retain your data only for as long as necessary to fulfill the purposes described and comply with applicable legal obligations; after which it is securely deleted or anonymized.

11. Changes to This Notice

We may update this Privacy Notice. We will post the current version on this page, indicating the date of the last update.

12. Contact

If you have any questions about this notice or the processing of your data, please contact us at 〈privacy email〉 or at 〈address / phone number〉.

Last updated: August 2026.